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Privacy Policy

Last Updated: September 1, 2026

At HARDCANDY INC., we respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy explains how HARDCANDY INC. collects, uses, and protects information when you visit our website, interact with our content, or purchase our products.

By using the HARDCANDY website, you acknowledge the practices described in this Privacy Policy.

1. About HARDCANDY INC.

HARDCANDY INC. is a company operating in the United States.

In this Privacy Policy, “HARDCANDY INC.,” “we,” “us,” and “our” refer to HARDCANDY INC.

2. Information We Collect

We may collect information that you provide directly to us when you use our website or interact with our services.

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Order information
  • Product purchase history
  • Information you provide when contacting customer support
  • Product reviews, comments, photographs, or other content you voluntarily submit

We may also collect certain information automatically when you visit our website.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Links or buttons interacted with
  • Referring website
  • Date and time of your visit
  • General website usage information

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Respond to questions, requests, and feedback.
  • Communicate with you about your orders.
  • Improve our website and services.
  • Understand how visitors use our website.
  • Improve our products and customer experience.
  • Detect, prevent, and investigate fraud or unauthorized activity.
  • Maintain the security and functionality of our website.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional or marketing communications where permitted by law.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

When payment processing is handled by a third party, your payment information may be collected and processed directly by that provider.

HARDCANDY INC. does not intentionally store complete credit or debit card information on its own systems where such information is processed by a third-party payment provider. Third-party payment providers may have their own privacy policies and terms governing their processing of your information.

5. Cookies & Similar Technologies

HARDCANDY INC. may use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand how visitors use our website.
  • Measure website performance.
  • Improve the user experience.
  • Support advertising or marketing activities where applicable.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. Analytics

We may use analytics tools to understand how visitors interact with the HARDCANDY website.

Analytics services may collect information such as:

  • Pages visited.
  • Time spent on pages.
  • Device and browser information.
  • Approximate geographic information.
  • Website interactions.
  • Referring sources.

This information helps us understand website performance and improve our products and services.

7. Marketing Communications

Where permitted by applicable law, HARDCANDY INC. may send you promotional communications about products, offers, launches, or other updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication.

Even if you unsubscribe from marketing communications, we may continue to send essential transactional communications, such as order confirmations, shipping updates, or other messages relating directly to your purchases.

8. How We Share Information

We may share information with trusted third parties when necessary to operate our business and provide services to you.

These may include:

  • Payment processors.
  • Shipping and delivery providers.
  • Website hosting providers.
  • Technology providers.
  • Analytics providers.
  • Customer support providers.
  • Marketing and communications providers.
  • Professional advisers.
  • Government agencies or authorities where required by law.

We do not sell your personal information simply because you provide it to us.

9. Legal & Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or legal processes.
  • Respond to lawful requests from government authorities.
  • Detect, investigate, or prevent fraud.
  • Protect the rights, property, or safety of HARDCANDY INC.
  • Protect customers, employees, or other individuals.
  • Enforce our Terms & Conditions.
  • Investigate security incidents or misuse of our website.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You acknowledge that information transmitted over the internet may carry inherent security risks.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for purposes such as:

  • Fulfilling orders.
  • Providing customer support.
  • Maintaining transaction records.
  • Resolving disputes.
  • Preventing fraud.
  • Complying with legal or regulatory requirements.
  • Maintaining legitimate business records.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Withdraw consent where processing is based on consent.
  • Object to certain uses of your information.
  • Opt out of certain marketing communications.
  • Request information about how your personal information is collected and used.

To exercise an applicable privacy right, you may contact HARDCANDY INC. We may need to verify your identity before processing certain requests.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights relating to:

  • Accessing personal information.
  • Correcting inaccurate personal information.
  • Deleting personal information.
  • Knowing how personal information is collected and used.
  • Opting out of certain types of data sharing or processing where applicable.
  • Non-discrimination for exercising applicable privacy rights.

The availability and scope of these rights depend on applicable law and the circumstances of the processing.

14. Children’s Privacy

The HARDCANDY website is not intended for children who are not legally permitted to use our services.

We do not knowingly collect personal information from children where doing so is prohibited by applicable law. If you believe that a child has provided personal information to HARDCANDY INC. in circumstances where such collection is not permitted, please contact us so that appropriate action can be taken.

15. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

Those third parties operate independently from HARDCANDY INC. and may have their own privacy policies. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policy of any third-party website you visit.

16. Third-Party Services

HARDCANDY INC. may use third-party services to help operate our website and business. These services may include payment processing, hosting, analytics, shipping, customer support, advertising, communications, and other technology services. Third-party providers may process information on our behalf or independently according to their own terms and privacy practices.

17. International Processing

Although HARDCANDY INC. operates in the United States, some service providers we use may process or store information in locations outside the United States. Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are applied to personal information processed internationally.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how HARDCANDY INC. handles personal information.

19. Contact

For privacy-related matters:

HARDCANDY INC.
United States