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Terms & Conditions

Last Updated: September 1, 2026

Welcome to HARDCANDY INC. These Terms & Conditions govern your access to and use of the HARDCANDY website and your purchase of products through our website.

By accessing, browsing, or using our website, or by placing an order with us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or purchase our products.

1. About HARDCANDY INC.

HARDCANDY INC. is a company operating in the United States.

In these Terms & Conditions, “HARDCANDY INC.,” “we,” “us,” and “our” refer to HARDCANDY INC. “You” and “your” refer to any person who accesses our website or purchases our products.

2. Use of Our Website

You may use the HARDCANDY website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for unlawful, fraudulent, or abusive purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security, operation, or functionality of the website.
  • Introduce viruses, malware, or other harmful material.
  • Copy, reproduce, distribute, or commercially exploit our website content without permission.
  • Use automated systems, bots, or scraping tools to collect information from the website without our permission.
  • Submit false, misleading, or fraudulent information.
  • Impersonate another person or entity.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, pricing, and other information displayed on our website are accurate and current.

However, we do not guarantee that every description, image, color, specification, or other piece of information will always be completely accurate, current, or free from errors.

Product packaging and appearance may occasionally differ from images displayed on the website. We reserve the right to correct errors, update product information, change product availability, or modify website content at any time.

4. Orders

When you place an order through our website, you are submitting a request to purchase the products selected by you.

Your order is subject to acceptance and availability.

We reserve the right to accept, refuse, limit, or cancel an order for reasons including:

  • Product availability.
  • Errors in product descriptions or pricing.
  • Payment issues.
  • Incorrect or incomplete customer information.
  • Suspected fraud or unauthorized activity.
  • Shipping or delivery limitations.
  • Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order, subject to applicable law.

5. Pricing

Prices displayed on the HARDCANDY website are stated in U.S. dollars (USD) unless otherwise indicated.

Prices may change at any time.

Any applicable taxes, shipping charges, or other fees will be displayed during the purchasing process where applicable.

We reserve the right to correct pricing errors. If a product has been listed at an obviously incorrect price due to an error, we may cancel the order and refund any amount paid for that order.

6. Payments

Payments may be processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We do not intentionally retain complete payment card information on our own systems where payment processing is handled by a third-party payment provider.

7. Shipping & Delivery

We will make reasonable efforts to process and ship orders within the timeframes communicated on our website.

Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Carrier delays.
  • Weather.
  • Natural disasters.
  • Holidays.
  • Transportation disruptions.
  • Incorrect or incomplete delivery information.
  • Other logistical circumstances.

You are responsible for providing accurate shipping information when placing an order. HARDCANDY INC. is not responsible for delivery failures resulting from incorrect or incomplete information supplied by you.

8. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellations are subject to HARDCANDY INC.’s applicable return and refund terms.

Certain products may not be eligible for return or exchange because of their nature, packaging, hygiene considerations, or applicable law.

If a refund is approved, it will generally be issued to the original payment method. Refund processing times may depend on the payment provider or financial institution. Nothing in these Terms & Conditions is intended to limit any rights you may have under applicable consumer protection laws.

9. Product Use

You are responsible for reading and following all applicable product labels, instructions, warnings, and usage information before using a HARDCANDY product.

Products should only be used as intended and in accordance with their labeling and instructions.

HARDCANDY products are not intended to replace professional medical advice where such advice is appropriate.

If you have questions about whether a product is appropriate for you, or if you have concerns about potential interactions, allergies, sensitivities, or other individual circumstances, consult an appropriately qualified professional before using the product.

10. Health & Wellness Information

Any general health, wellness, educational, or informational content appearing on the HARDCANDY website is provided for informational purposes only.

Such content is not intended to constitute medical advice, diagnosis, or treatment. You should not rely on information on the website as a substitute for advice from a qualified healthcare professional.

11. Reviews & User Content

HARDCANDY INC. may allow customers and visitors to submit reviews, comments, photographs, testimonials, or other content.

By submitting content, you represent that:

  • The content is truthful to the best of your knowledge.
  • You have the necessary rights to submit the content.
  • The content does not infringe another person’s intellectual property or privacy rights.
  • The content does not contain unlawful, defamatory, abusive, obscene, threatening, or misleading material.
  • The content does not contain malicious software or harmful code.

By submitting content to HARDCANDY INC., you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content in connection with HARDCANDY INC., our products, website, and marketing, subject to applicable law.

We reserve the right, but are not obligated, to remove or refuse content that violates these Terms & Conditions or that we reasonably consider inappropriate.

12. Intellectual Property

All content appearing on the HARDCANDY website, including but not limited to:

  • HARDCANDY trademarks and logos.
  • Brand names.
  • Product names.
  • Product photography.
  • Graphics.
  • Illustrations.
  • Videos.
  • Written content.
  • Website design.
  • Page layouts.
  • Software.
  • Other visual and creative materials.

is owned by HARDCANDY INC. or its respective licensors and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publicly display, sell, license, or commercially exploit HARDCANDY INC. intellectual property without our prior written permission.

13. Promotions & Offers

HARDCANDY INC. may occasionally offer discounts, promotions, giveaways, or other special offers.

Promotions may be subject to additional terms, eligibility requirements, expiration dates, quantity limits, or other restrictions.

Unless expressly stated otherwise, promotional offers cannot be combined with other discounts or promotions. We reserve the right to modify or discontinue a promotion at any time, subject to applicable law.

14. Third-Party Services & Links

The HARDCANDY website may use or link to third-party services, websites, payment providers, delivery services, analytics providers, or other platforms.

We do not control and are not responsible for the content, availability, security, or privacy practices of third-party services. Your use of a third-party service may be subject to its own terms and privacy policy.

15. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available.
  • Uninterrupted.
  • Error-free.
  • Secure.
  • Free from viruses or other harmful components.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security reasons, or other operational purposes.

16. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not make warranties or representations beyond those that cannot legally be excluded. Nothing in these Terms & Conditions excludes or limits any warranty, consumer protection, or other legal right that cannot lawfully be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, HARDCANDY INC. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or products.

This includes, where permitted by law, loss of profits, loss of data, business interruption, or other indirect losses. Nothing in this section limits liability that cannot legally be limited or excluded under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HARDCANDY INC. and its affiliates, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your unlawful use of the website.
  • Your violation of another person’s rights.
  • Content you submit to the website.
  • Your misuse of HARDCANDY products.

19. Privacy

Your use of the HARDCANDY website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Changes to These Terms

We may update these Terms & Conditions from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated Terms & Conditions are posted constitutes acceptance of the revised terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions are governed by the applicable laws of the United States, including applicable federal and state laws. Nothing in these Terms & Conditions is intended to deprive you of any mandatory consumer protections or rights that apply to you under applicable law.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

23. Entire Agreement

These Terms & Conditions, together with any policies expressly incorporated into them, constitute the agreement between you and HARDCANDY INC. regarding your use of the website and purchase of products.

24. Contact

HARDCANDY INC.
United States